It doesn’t matter what you’re doing if you don’t know why you’re doing it. This page is a summary of what I’ve learned but should be used mostly as a reminder. This page is the sizzle, check out the posts for the steak.
- Email makes us feel productive but not actually productive. We need to set our out Key Performance Indicators.
- We need to think about what stories we tell to our customers, and what stories we tell to our team.
- Communication should be purposeful.